Shipping policy

These Shipping Terms govern all orders placed through https://saikouherbs.com and outline how products are processed, shipped, and delivered by Saikou Herbs.

By placing an order with us, you agree to the terms stated below. Saikou Herbs reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

 

Order Processing & Fulfillment

  • All orders are processed and fulfilled directly from our USA warehouses.

  • Orders are typically processed within 1–2 business days after successful payment confirmation.

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Shipping & Delivery Timeline

  • Estimated delivery time: 3 to 7 business days within the United States.

  • Delivery times may vary based on destination, order volume, or carrier delays.

  • Please note that no deliveries are made on U.S. national holidays or weekends.

  • Orders placed during public holidays or promotional periods may experience slight delays.

Shipping Carriers

  • We partner with trusted U.S.-based logistics providers to ensure safe and timely deliveries.

  • Tracking details will be automatically shared via email once your package is dispatched.

Shipping Coverage

  • Saikou Herbs currently ships only within the United States.

  • We do not offer international shipping at this time.

Damaged or Lost Shipments

  • All shipments are covered under transit insurance until delivery acceptance.

  • If your order arrives damaged, please contact our support team within 48 hours of receiving the package, along with photos of the damaged product and packaging.

  • Claims made after this period will not be eligible for review.

Order Tracking

  • Once dispatched, you can track your order using the tracking link provided in your confirmation email.

  • For any tracking or delivery-related assistance, reach out to customer-support@saikouherbs.com.

Customer Support

If you experience any issues related to your shipment or delivery, please contact our support team at:
📧 customer-support@saikouherbs.com

We strive to ensure your order reaches you safely and on time.